top of page

GUEST POLICIES & INFORMATION
 

 

Welcome to Sheros. We’re excited to have you! Please help us make your stay safe

and comfortable by participating

in the following guidelines.

PARKING

Sheros has multiple locations and ample parking on the property. After checking in, you will be escorted to your accommodations by one of our Sheros staff. 


 

QUIET TIME

Our quiet time begins at 10:00PM. Out of respect for all of our guests, we have a Zero Tolerance policy. This will be strictly enforced.


 

POOL HOURS

The pool is open from 10:00AM to 10:00PM. No lifeguard is on duty. We ask that all glass and breakable items be kept away from the pool area. 

 

WILDLIFE

The Canyon is home to many native species of animals, birds, and insects. Please do not touch or feed the wildlife while you enjoy and observe any local creatures. We recommend keeping your canvas tipi tent closed and suggest no food in your tent to help avoid any unwanted visitors.


 

NON-SMOKING POLICY

Smoking is not allowed in any accommodations or on the Canyon property.

 

PET POLICY

Sheros is a wildlife corridor. For the safety of your pets and the preservation of the Canyon, we have a strict No Pet Policy.

 

CHECK-IN / CHECK-OUT

Check-in is at 3:00PM, check-out is 10:00AM

 

MAXIMUM OCCUPANCY

Our accommodations range in style and size with a maximum occupancy of 8 people accordingly.

ALCOHOL & DRUGS

Alcoholic beverages are allowed in the Canyon but must be transported in closed containers.  Please drink responsibly. We reserve the right to refuse service to anyone. We have a Zero Tolerance policy in regard to illegal drugs.


NO DRONE ZONE

Drones are prohibited in the Canyon in the 500 feet of airspace over the property to prevent any stress on sensitive wildlife and migratory birds or impact another guest’s experience or privacy.


ELECTRIC CARS

Please ensure your car is completely charged. We do not have the ability to charge them on our property. 

OFF GRID PROPERTY 

Our property is an "Off Grid" property; we are not connected to the public power grid. This means that we rely on alternative energy sources, like solar panels, to provide power for the estate. 

We do have wifi; that information will be provided upon arrival. 

FIRE SAFETY

Due to the extremely high wildfire risk, we ask that there be no candles or open flames of any kind in any of our accommodation.
 

MUSIC

No amplified music is allowed in the Canyon.

WHAT TO BRING
 
Suggested List of Items to Bring

Sheros Retreats seek to provide its guests with a unique resort experience. We strive to meld the comforts of a traditional hotel with the relaxation and adventure of "glamping".

 

The items you will need to fully enjoy your time during Sheros are different from those needed at a standard hotel. Please use the following list as a checklist when preparing for your stay.

All meals and beverages are included during your stay. 

The beds in your tipi are fully furnished with pillows, luxury linens, and blankets. The beds will be made and ready for use upon your arrival. We provide bath towels for your use, and pool towels are also provided. 

Additional items we suggest you bring:

  • Hiking, trail or running shoes with good tread

  • Exercise clothing 

  • Undergarments

  • Sleepwear

  • Bathing suits/trunks/sunshirts

  • sunhat/visor

  • Warm jacket, sweater, and/or sweatshirt   (for cool weather hikes and evenings)

  • Toiletries, dietary supplements, medications

The weather in Temecula can vary from chilly in the early morning and evening to quite warm during the day. Comfortable layered clothing is the best option for this type of climate. A sweater or light jacket is recommended for the evenings.

Additional items that will be provided for you:

:

  • Flashlight

  • Sunscreen

  • First Aid Kit

  • Water Bottles

  • Pool Floats

  • Sandals

  • Bath Robes

  • And our gifts to you
    • Slippers
    • Water bottle
    • Tote bag
     

WILDLIFE
& NATURE

The Canyon is home to many native species of animals, birds and insects. At night, the crickets and frogs in the creek may call out.

While we are fortunate to have an abundance of wildlife and native plants, this variety includes poison oak, rattlesnakes, ticks, and mountain lions. In the unlikely event you see a rattlesnake, scorpion, or mountain lion near your accommodations, please notify any Sheros team member..

Poison

Oak

Poison oak is prevalent throughout the Canyon, especially in the creek beds.  If you are unsure what poison oak looks like, have one of our staff point it out

to you. The leaves are about a third of an inch to two inches. The leaves of the poison oak are compound.

 

They are usually made up of three leaflets. This is why you should follow the saying, “three leaves, let them be” when hiking in the forest. The flowers of the poison oak are white-green and grow like berries on very thin stems. The berries are white and glossy.

In the fall, poison oak is a yellowish red. In the spring, they take on a beautiful appearance by producing white apple blossom-looking flowers. In the fall, poison oak becomes a yellowish brown. Poison oak can also climb. 

 

Mountain Lions

Occasionally, one might have the rare opportunity to observe a mountain lion. Some guidance to avoid a direct encounter and the best things to do are provided for your awareness.

  • DO NOT HIKE ALONE: Go in groups.

  • DO NOT APPROACH A LION: Most mountain lions will try to avoid a confrontation. Give them a way to escape.

  • DO NOT RUN FROM A LION: Running may stimulate a mountain lion’s instinct to chase. Instead, stand and face the animal. Make eye contact. If you have small children with you, pick them up if possible, so they don’t panic and run. Although it may be awkward, pick them up without bending over or turning away from the mountain lion.

  • DO NOT CROUCH DOWN OR BEND OVER: In Nepal, a researcher studying tigers and leopards watched the big cats kill cattle and domestic water buffalo while ignoring humans standing nearby. He surmised that a human standing up is just not the right shape for a cat’s prey. On the other hand, a person squatting or bending over looks a lot like a four-legged prey animal. If you’re in mountain lion country, avoid squatting, crouching, or bending over, even when picking up children.

  • DO ALL YOU CAN TO APPEAR LARGER: Raise your arms. Open your jacket if you are wearing one. Again, pick up small children. Throw stones, branches, or whatever you can reach without crouching or turning your back. Wave your arms slowly and speak firmly in a loud voice. The idea is to convince the mountain lion that you are not prey and that you may be a danger to it.

  • FIGHT BACK IF ATTACKED: A hiker in Southern California used a rock to fend off a mountain lion that was attacking his son. Others have fought back successfully with sticks, caps, jackets, garden tools, and their bare hands. Since a mountain lion usually tries to bite the head or neck, try to remain standing and face the attacking animal.
     

Ticks, Lyme Disease

& Prevention

The chances that you might acquire Lyme disease from a single tick bite depends on the type of tick, where you acquired it, and how long it was attached to you. Many types of ticks bite people in the U.S., but only black-legged ticks transmit the bacteria that causes Lyme disease. Only black-legged ticks in the highly endemic areas of northeastern and north central U.S. are commonly infected.

  • Black-legged ticks need to be attached for at least 24 hours before they can transmit Lyme disease. This is why it’s so important to remove them promptly and to check your body daily for ticks.

  • If you develop an illness within a few weeks of a tick bite, see your healthcare provider right away. Common symptoms of Lyme disease include a rash, fever, body aches, facial paralysis, and arthritis. Ticks can also transmit other diseases, so it’s important to be alert for any illness that follows a tick bite.

  • Just as it is important to correctly diagnose Lyme disease when a patient has it, it is important to avoid misdiagnosis and treatment of Lyme disease when the true cause of illness is something else. Patients treated with appropriate antibiotics in the early stages of Lyme disease usually recover rapidly and completely.

Snakes

Snakes do inhabit the hills surrounding the Canyon. Stick to well-developed trails. If you run across any snakes, keep your distance and leave them alone. If you are bitten by a rattlesnake, and you are less than one hour from the nearest emergency room, initial treatment is relatively simple:

  • Remain calm.

  • Gently wash the area with soap and water.

  • Apply a cold, wet cloth over the bite.

  • Transport to the nearest emergency facility for further treatment.

  • What should NOT be done after a rattlesnake bite? Several DON’Ts are very important to remember:

    • DON’T apply a tourniquet.

    • DON’T pack the bite area in ice.

    • DON’T cut the wound with a knife or razor.

    • DON’T use your mouth to suck out the venom.

    • DON’T let the victim drink alcohol.

WEATHER



 

The autumn season brings cooler nights and fall colors to the Canyon. It’s the perfect time to sip on something warm next to one of our fireplaces or enjoy a glass of wine.
 

In the spring, cool mornings transform into warm afternoons bringing mild breezes and plenty of sunshine. Experience the freshness of spring when the citrus trees are blooming and the property is buzzing with life.

bottom of page